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Hermes Tracking

Track Your Hermes Parcel


If you are waiting for a Hermes parcel — typically a shipment handled by one of the Hermes Group’s European operating companies — you can track it right now by entering its tracking number in the tracking box above. You can usually find this number on the shipping label, in the sender’s dispatch message or in your order account. Check the latest available shipment updates. Note: there is no single Hermes tracking page — “Hermes” is a logistics group, and the correct tracking channel depends on which operating company holds your parcel (see below).

About this page: CourierTracking.com.pk is an independent tracking website and is not affiliated with Hermes. The widget uses a third-party tracking service. Hermes handles the shipment and delivery enquiries.

Note for Pakistani readers: Hermes (Hermes Europe GmbH) is a Hamburg-based European logistics group, part of the Otto Group — not a Pakistani courier. You encounter Hermes when receiving a parcel shipped from Europe that was handled by a Hermes operating company.

How to track your Hermes shipment

  1. First identify which Hermes operating company holds your parcel — check the shipping label or the sender’s dispatch message. German consumer parcels are handled by Hermes Germany; UK parcels by Evri (the former Hermes UK); Austrian parcels by Hermes Logistik Austria.
  2. Find the tracking number supplied by the sender (not the marketplace order number).
  3. Copy the number into the tracking box above. Remove any spaces added when copying it.
  4. Select Track and review the available status, scan dates and locations.
  5. If no result appears, track on the local operating company’s own portal (for example myHermes.de for German parcels, or evri.com for UK parcels), or confirm with the sender which Hermes company is handling your parcel. Allow time for the first physical scan.

Tracking not working or parcel not received?

No tracking result: Confirm the tracking number with the sender and confirm which Hermes operating company is the assigned carrier — a German Hermes Germany label, a UK Evri label and an Austrian Hermes label use different tracking systems. Note that a label-creation event is not proof of physical acceptance — the first movement scan is the stronger evidence.

Wrong tracking portal: The group website hermesworld.com has no public parcel-tracking form; private clients are directed to the Hermes representative in the originating country (myHermes.de, myHermes.at, evri.com).

Held at customs in Pakistan: Have your CNIC copy, order invoice and payment proof ready in case they are requested.

Hermes: company background

Hermes Europe GmbH is an international trade and logistics service provider based in Hamburg, Germany, and is part of the Otto Group. Working with subsidiaries and holdings such as Hermes Fulfilment GmbH, Hermes Logistik Österreich and Hermes Germany GmbH, Hermes Europe offers services from transport (including imports and exports) to order fulfilment and parcel services (company’s own wording). Based in Hamburg, Hermes Germany is a logistics service provider and partner to numerous online shops and multi-channel distributors in Germany and abroad, focusing on parcel delivery within Germany. In cooperation with Hermes International (a business division) and Hermes BorderGuru GmbH (a subsidiary), Hermes Germany also offers international parcel shipping services. Hermes Europe also works with the Otto Group subsidiaries Hermes Einrichtungs Service in Germany and Agediss in France for two-man handling services. The company notes that the Hermes world brings people together from 95 nations, and traces its history to the formation of the company in 1972, with the 100 millionth parcel delivered in 1980 (company’s own wording).

Hermes delivery services

  • Global e-commerce — worldwide shipping solutions for online retailers; shipping to EU customers through existing online shops.
  • Parcel distribution across Europe — for small commercial operators, professional sellers and mail-order companies; the group reports an average of 1.5 million doorstep contacts across Europe.
  • Two-man handling — delivery of furniture and large appliances via Hermes Einrichtungs Service (Germany) and Agediss (France).
  • Order fulfilment — via Hermes Fulfilment.
  • International parcel shipping — via Hermes International and Hermes BorderGuru.

Hermes support

Hermes Europe publishes no general parcel-enquiry phone number or email for private clients — its official contact page directs parcel enquiries to the Hermes representative in the originating country: myHermes.de (Germany), myHermes.at (Austria) and evri.com (UK). 17Track’s carrier record for Hermes lists +49 1806-311211. (German contacts; Pakistani readers call internationally.)

More courier tracking services

Frequently asked questions

How can I track my Hermes parcel in Pakistan?

Enter your tracking number in the tracking box above. If it does not return a result, identify the operating company on your shipping label and use its own portal — for example myHermes.de for German parcels or evri.com for UK parcels.

Is Hermes a Pakistani courier?

No. Hermes (Hermes Europe GmbH) is a Hamburg-based European logistics group, part of the Otto Group. Pakistani readers encounter it when receiving parcels shipped from Europe.

My parcel says Hermes Germany — where do I track it?

Hermes Germany is the German consumer parcel operation with its own tracking at myHermes.de. See our Hermes Germany tracking page for details.

How do I contact Hermes?

Hermes Europe publishes no general parcel-enquiry phone or email for private clients; its official contact page directs parcel enquiries to the Hermes representative in the originating country (myHermes.de, myHermes.at, evri.com).

Disclaimer

couriertracking.com.pk is an independent tracking-information website and is not affiliated with Hermes.