Aramex Au (Formerly Fastway Au) Tracking
This tracking page is provided as a third-party tool to help users track shipments.
We are not officially affiliated with Aramex Au (Formerly Fastway Au) Tracking. For account, claims, or delivery support, contact the courier through its official channels.
About Aramex Au (Formerly Fastway Au) Tracking
Aramex Australia, widely known as Aramex and formerly as Fastway Couriers Australia, is a prominent courier and logistics company operating across Australia. Established as Fastway Couriers Australia in 1983, the company underwent a significant change when it was acquired by the global logistics giant Aramex PJSC in 2016. In 2019, Fastway Couriers Australia officially rebranded to Aramex Australia, integrating its robust domestic network into Aramex’s extensive international operations.
Headquartered in Rydalmere, NSW, Australia, Aramex Australia offers a comprehensive suite of domestic and international shipping services. It leverages a unique network of regional franchises to ensure reliable parcel delivery to both metropolitan and regional areas throughout Australia. As part of the global Aramex network, which is headquartered in Dubai, UAE, Aramex Australia provides services for businesses and consumers, focusing on efficient parcel delivery solutions within Australia and to over 220 countries and territories worldwide. You can learn more about their services and history at their official website: https://www.aramex.com.au.
On this page, you can conveniently track your Aramex Au (Formerly Fastway Au) Tracking parcels and stay informed about your shipment’s journey.
How to Track Aramex Au (Formerly Fastway Au) Shipments
Tracking your Aramex Au (Formerly Fastway Au) Tracking shipment is a straightforward process that allows you to monitor its progress from dispatch to delivery. You can easily get real-time updates using the tracking tool on this page.
Here’s how to track your Aramex Au (Formerly Fastway Au) Tracking shipment:
- Find the tracking number: Locate the unique tracking number assigned to your parcel. This number is essential for accessing your shipment’s status.
- Enter it into the tracking box on this page: Copy and paste or carefully type your Aramex tracking number into the dedicated tracking field provided above.
- Click the tracking button: Once your tracking number is entered, click the “Track” or “Go” button to initiate the search for your shipment’s status.
- Review the latest shipment updates: The system will display the current status of your Aramex Au (Formerly Fastway Au) Tracking parcel, including its last known location and any significant delivery milestones.
You can find your Aramex Au (Formerly Fastway Au) Tracking number in several places:
- Shipping receipt: If you sent the parcel, your tracking number will be printed on the receipt provided by Aramex Australia or the shipping agent.
- Order confirmation email: For online purchases, the seller usually includes the tracking number in your order confirmation or shipping notification email.
- Seller message: The sender might provide the tracking number directly through a message or platform notification.
- SMS notification: Some senders or Aramex Australia may send an SMS containing your tracking number and delivery updates.
- Shipping label: The tracking number is prominently displayed on the physical shipping label affixed to your parcel.
Aramex Au (Formerly Fastway Au) Tracking Number
An Aramex Au (Formerly Fastway Au) Tracking number is a unique identifier assigned to each parcel, allowing both senders and recipients to monitor its movement through the Aramex Australia network. This number acts as a digital fingerprint for your shipment, providing access to its current location and status updates.
Aramex Au (Formerly Fastway Au) Tracking numbers typically consist of 10 or 12 alphanumeric characters.
Here are some examples of what an Aramex Au (Formerly Fastway Au) Tracking number might look like:
- 336544079
- FAW000000001AU
- JJE000000001AU
- AAM000000001AU
It is important to use the correct tracking number provided by the sender or Aramex Australia. Avoid confusing your tracking number with other identifiers like an order ID, invoice number, or payment reference, as these will not provide parcel tracking information. Always refer to the specific number designated for tracking your shipment.
Aramex Au (Formerly Fastway Au) Tracking Status Meaning
When you track your Aramex Au (Formerly Fastway Au) Tracking parcel, you will see various status updates that describe its journey. Understanding these terms helps you know where your shipment is and what to expect next.
Here is a breakdown of common Aramex Au (Formerly Fastway Au) Tracking statuses and their meanings:
| Tracking Status | Meaning | Action Needed |
|---|---|---|
| Manifested | The sender has booked the shipment, and the parcel information has been registered with Aramex Australia. The parcel is awaiting pickup by a courier. | No action needed; await parcel pickup by Aramex Australia. |
| Picked Up | The parcel has been collected by an Aramex Australia courier from the sender. | No action needed; your parcel is now in transit within the Aramex network. |
| In Transit | The parcel is moving within the Aramex Australia network, typically between sorting facilities or depots. | No action needed; the parcel is en route to its destination. |
| Received at Depot | The parcel has arrived at a local Aramex Australia depot for sorting and preparation for its next stage of delivery. | No action needed; the parcel is being prepared for final delivery. |
| On Board for Delivery | The parcel has been loaded onto a courier’s vehicle and is currently out for delivery to the recipient today. | Prepare to receive your parcel today. Ensure someone is available or a safe drop-off location is accessible. |
| Delivered | The parcel has been successfully delivered to the recipient or a safe designated location. | Confirm receipt of your parcel. If not received, check surroundings or contact sender/Aramex. |
| Attempted Delivery | The courier attempted to deliver the parcel but was unsuccessful, potentially due to the recipient being unavailable or no safe place for drop-off. | Check for a delivery notification card. Follow instructions to arrange re-delivery or pick-up. Contact Aramex if no instructions. |
| Held at Depot | The parcel is temporarily held at a depot, possibly awaiting further instructions, recipient contact, or re-delivery arrangements. | Contact Aramex Australia customer support for clarification and to arrange the next steps. |
| Returned to Sender | The parcel is being sent back to the original sender, usually due to an incorrect address, refusal by the recipient, or multiple failed delivery attempts. | If you are the recipient, contact the sender. If you are the sender, await return and contact Aramex if details are unclear. |
Tracking update frequency can vary. While updates occur as the parcel moves through the network, there might be periods where the status does not change for a day or two, especially during transit between major scan points or over weekends. If a shipment shows no movement for an unusually long time (e.g., more than 3-5 business days without update), it may be advisable to contact Aramex Australia official customer support for assistance.
Services Offered by Aramex Au (Formerly Fastway Au) Tracking
Aramex Australia provides a comprehensive range of logistics and delivery services tailored for both individual consumers and businesses across Australia. Building on its legacy as Fastway Couriers, the company offers reliable solutions supported by the global Aramex network.
Key services offered include:
- Domestic Parcel Delivery: Reliable and extensive parcel delivery services covering all Australian states and territories, including metropolitan and many regional areas.
- International Shipping: Access to worldwide coverage through the global Aramex network, enabling shipments to over 220 countries and territories.
- E-commerce Logistics Solutions: Tailored services designed to support online businesses, including fulfillment, warehousing, and seamless integration with e-commerce platforms.
- Prepaid Satchels and Labels: Convenient, flat-rate shipping options for specified weights and sizes within defined zones, available for purchase.
- Drop-off Services: Access to the Parcel Connect network, offering thousands of local agent locations for convenient parcel drop-off and collection.
- Freight Services: Solutions for larger or multiple items that require specialized handling or bulk shipping.
Delivery Time
Delivery times for Aramex Au (Formerly Fastway Au) Tracking shipments depend on various factors, including the origin and destination, the specific service chosen, and any customs clearance processes for international shipments.
For domestic standard deliveries within Australia:
- Same city: Typically takes 1-2 business days.
- Interstate (major cities): Generally ranges from 2-5 business days.
- Regional areas: May take longer, typically 3-7+ business days, depending on the remoteness of the location.
Aramex Australia primarily offers a standard domestic service with varying transit times based on distance. While they provide efficient delivery, a separate, guaranteed domestic express service is not widely advertised in the same way some competitors offer.
For international deliveries:
- Delivery estimates vary significantly based on the destination country, the specific service level (e.g., Express, Economy), and the efficiency of customs clearance in the destination country.
- Typically, international express services to common destinations may take approximately 3-10+ business days. Less urgent or economy services may take longer.
It’s important to note that these are estimates, and actual delivery times can be affected by unforeseen circumstances such as weather conditions, public holidays, operational disruptions, and customs delays for international parcels. Always refer to the estimated delivery window provided at the time of booking or through your tracking details.
Shipping Rates
Aramex Au (Formerly Fastway Au) Tracking shipping costs are primarily determined by a combination of factors, ensuring flexibility for various shipment needs. Their pricing model takes into account the characteristics of the parcel and the desired delivery parameters.
Key aspects of Aramex Australia’s pricing model include:
- Weight-based pricing: The total weight and dimensions of your parcel significantly influence the shipping cost. Heavier and larger items typically incur higher fees.
- Distance-based pricing: Costs vary based on predefined origin and destination zones. Shipping to a closer location within the same city or zone will generally be less expensive than shipping interstate or to remote regional areas.
- Service level pricing: While Aramex Australia primarily offers a standard parcel delivery service for domestic shipments, international services may have different tiers that affect pricing, depending on speed and features.
- Additional fees: Surcharges may apply for specific circumstances, such as deliveries to remote or difficult-to-access areas, oversized items that require special handling, re-delivery attempts if the initial attempt is unsuccessful, or other specific handling requirements.
- Prepaid Satchels: For domestic shipments, prepaid satchels offer a convenient flat-rate pricing option for parcels that fit within specified weight and size limits and are delivered within defined zones.
For the most accurate and up-to-date shipping rates, including specific pricing for your parcel’s weight, dimensions, and destination, it is recommended to visit the official Aramex Australia website or use their online quoting tools.
Customer Service
If you need assistance with your Aramex Au (Formerly Fastway Au) Tracking shipment, have questions about their services, or need to resolve a delivery issue, you can contact their customer support through several official channels.
Here are the contact details for Aramex Australia:
- Phone: 1300 ARAMEX (which is 1300 272 639)
- Email: Via the online contact form available on their official website. Direct email addresses for specific departments are generally not publicly published.
- Website: https://www.aramex.com.au/contact-us. This page typically includes an FAQ section and online enquiry forms for various issues.
- Office Address (Corporate): Level 1, 10-16 South Street, Rydalmere NSW 2116, Australia (Aramex Australia corporate office).
- Support Hours (Phone): Monday to Friday, 8:00 AM – 5:00 PM AEST (Australian Eastern Standard Time).
- Mobile App: A global Aramex app is available for download, offering functionalities for tracking and managing shipments on the go.
When contacting customer support, ensure you have your tracking number and any relevant shipment details readily available to help expedite your enquiry.
Common Tracking Problems and Solutions
Tracking a parcel can sometimes lead to confusion or concerns. Here are some common problems encountered with Aramex Au (Formerly Fastway Au) Tracking and practical solutions:
Why is my Aramex Au (Formerly Fastway Au) Tracking tracking number not working?
If your tracking number doesn’t yield results, it’s usually due to a simple error or timing issue. It could be an incorrect number, a typo, or the tracking information may not yet be live in the system.
Solutions:
- Double-check the number: Carefully re-enter your tracking number, ensuring there are no typos or missing characters.
- Confirm with the sender: Verify the tracking number with the person or company who sent the parcel to ensure it is correct.
- Allow time for activation: Tracking information might take a few hours (or up to 24 hours) to appear in the system after the parcel has been booked or picked up. Wait a little while and try again.
Why is my parcel stuck in transit?
A parcel “stuck in transit” means it’s not showing new movement for an extended period after an “In Transit” status. This can be frustrating but often has logical reasons.
Solutions:
- Review estimated delivery time: Compare the current status against the expected delivery timeframe. Delays might be within the normal range.
- Consider external factors: Large volumes, severe weather, public holidays, customs clearance for international shipments, or unforeseen operational issues can cause delays.
- Contact Aramex Australia: If your parcel has been stuck without updates for more than 5 business days beyond the estimated delivery date, contact Aramex customer support for investigation.
Why has tracking not updated?
Similar to being stuck in transit, a lack of tracking updates often means the parcel is between scan points, or there’s a minor system delay.
Solutions:
- Be patient: Parcels might travel long distances between depots without intermediate scans. Updates typically occur when a parcel arrives at or departs from a major facility.
- Check during business hours: Tracking systems may not update as frequently outside of standard business hours or on weekends.
- Contact sender or Aramex: If there’s no update for several business days (e.g., 3-5 days), reach out to the sender first, or Aramex Australia directly for clarification.
What does delivery attempted mean?
“Attempted Delivery” indicates that an Aramex courier tried to deliver your parcel but couldn’t complete it. This happens for various reasons, such as no one being home or no safe place to leave the parcel.
Solutions:
- Look for a delivery card: The courier should leave a notification card with instructions on how to arrange re-delivery or where to collect your parcel.
- Check safe locations: Sometimes, a parcel might be left in a safe spot (e.g., behind a bin, near the garage) if instructions were given or it’s considered secure.
- Contact Aramex Australia: If you can’t find a card or your parcel, contact Aramex customer service as soon as possible to reschedule delivery or inquire about collection options.
What should I do if my parcel shows delivered but I did not receive it?
This can be concerning. If your tracking states “Delivered” but you haven’t received your parcel, it’s crucial to act quickly.
Solutions:
- Check surroundings: Look around your property, including porches, garages, and with neighbours, especially if the courier often uses a specific “safe spot”.
- Verify address: Confirm the delivery address on the tracking details matches your address.
- Contact sender: Inform the sender immediately. They often have specific procedures for lost or missing parcels and can initiate an investigation with Aramex Australia.
- Contact Aramex Australia: If the sender cannot help or you need to open an inquiry yourself, contact Aramex customer support with your tracking number and details.
Frequently Asked Questions About Aramex Au (Formerly Fastway Au) Tracking
Here are some common questions about Aramex Au (Formerly Fastway Au) Tracking and their answers:
Q: How do I track an Aramex Au (Formerly Fastway Au) Tracking parcel?
A: You can track an Aramex Au (Formerly Fastway Au) Tracking parcel by entering your tracking number into the tracking tool on this page and clicking the “Track” button.
Q: Where can I find my Aramex Au (Formerly Fastway Au) Tracking number?
A: Your tracking number is typically provided by the sender via email, SMS, order confirmation, or it can be found on your shipping label or receipt.
Q: What is the format of an Aramex Au (Formerly Fastway Au) Tracking number?
A: Aramex Au (Formerly Fastway Au) Tracking numbers are typically 10 or 12 alphanumeric characters, such as 336544079 or FAW000000001AU.
Q: How long does domestic delivery take with Aramex Au (Formerly Fastway Au) Tracking?
A: Domestic delivery times vary: 1-2 business days for same-city, 2-5 business days for interstate major cities, and 3-7+ business days for regional areas.
Q: Does Aramex Au (Formerly Fastway Au) Tracking deliver internationally?
A: Yes, Aramex Australia offers international shipping to over 220 countries and territories worldwide through the global Aramex network.
Q: What does “Manifested” mean in Aramex Au (Formerly Fastway Au) Tracking?
A: “Manifested” means the sender has booked the shipment, and parcel information has been registered, but the parcel is still awaiting pickup by a courier.
Q: My Aramex Au (Formerly Fastway Au) Tracking parcel is stuck in “In Transit.” What should I do?
A: If your parcel shows no updates for several business days (e.g., 3-5 days), it’s best to contact Aramex Australia customer support with your tracking number for assistance.
Q: What happens if I miss a delivery attempt by Aramex Au (Formerly Fastway Au) Tracking?
A: If delivery is attempted but unsuccessful, the courier should leave a card with instructions for re-delivery or collection. You may also be able to rearrange online or contact customer service.
Q: How do I contact Aramex Au (Formerly Fastway Au) Tracking customer support?
A: You can contact Aramex Australia customer support by phone at 1300 ARAMEX (1300 272 639) or via their online contact form on their official website: https://www.aramex.com.au/contact-us.
Q: Does Aramex Au (Formerly Fastway Au) Tracking have a mobile app?
A: Yes, the global Aramex app is available for tracking and managing shipments on mobile devices.
Q: What services does Aramex Au (Formerly Fastway Au) Tracking offer for businesses?
A: Aramex Australia offers a range of business services including domestic and international parcel delivery, e-commerce logistics solutions, and freight services.
Q: Is Aramex Au (Formerly Fastway Au) Tracking suitable for sending parcels to regional Australia?
A: Yes, Aramex Australia has an extensive network of regional franchises providing parcel delivery to both metropolitan and many regional areas across the country.
Other Courier Services in Australia
While Aramex Au (Formerly Fastway Au) Tracking offers reliable shipping solutions, you might also be interested in comparing services from other couriers operating within Australia. Our platform allows you to track shipments from various providers, giving you a comprehensive overview of the logistics landscape.
You can explore and track parcels from other prominent courier services available in Australia, such as:
Final Disclaimer
This page is designed as a third-party tracking resource to help users conveniently monitor their shipments. We are not officially affiliated with Aramex Au (Formerly Fastway Au) Tracking. All tracking data displayed is dependent on the information provided by the courier’s official tracking systems. For official inquiries, claims, complaints, or account-specific issues, users should always directly contact Aramex Au (Formerly Fastway Au) Tracking through their official website or customer service channels.