Averitt Express Tracking

This tracking page is provided as a third-party tool to help users track shipments.
We are not officially affiliated with Averitt Express. For account, claims, or delivery support, contact the courier through its official channels.

About Averitt Express Tracking

Averitt Express, Inc., commonly known as Averitt Express or simply Averitt, is a prominent freight transportation and supply chain management company based in the United States. Founded in 1971 and headquartered in Cookeville, Tennessee, Averitt Express operates primarily across North America, serving the United States, Canada, and Mexico directly, with global reach facilitated through strategic partnerships. Renowned for its comprehensive Less-than-truckload (LTL) and Truckload (TL) shipping capabilities, Averitt Express offers a wide array of logistics services designed to provide seamless supply chain solutions for businesses across various industries.

As a privately held company, Averitt Express has established itself with a "Power of One" philosophy, emphasizing exceptional service and a customer-focused approach. The company maintains an extensive network of over 100 service centers, predominantly across the Southern U.S., ensuring broad coverage and efficient operations. This dedication to service quality and operational excellence has frequently earned Averitt Express recognition for safety, service standards, and environmental stewardship within the logistics industry. Whether you're tracking an LTL shipment or a full truckload consignment, you can use the tracking tool on this page to monitor the progress of your Averitt Express parcel.

How to Track Averitt Express Shipments

Tracking your Averitt Express shipment is a straightforward process that allows you to stay informed about its journey from pickup to delivery. This page provides a convenient tool to check the current status of your consignment.

Follow these simple steps to track your Averitt Express parcel:

Find the tracking number: Locate the unique tracking identifier associated with your shipment. This is often referred to as a PRO number, but can also be a Bill of Lading (BOL), purchase order, or reference number.
Enter it into the tracking box on this page: Input your specific tracking number into the designated search field provided above.
Click the tracking button: Initiate the search by clicking the "Track" or similar button next to the input field.
Review the latest shipment updates: The system will display the most recent status, location, and estimated delivery information for your Averitt Express parcel.

You can typically find your Averitt Express tracking number in several places:

On the Bill of Lading (BOL): This is the primary document for freight shipments and will clearly display the PRO number or other reference.
On the shipping label: If you received a physical label, the tracking number will be printed on it.
On the pickup receipt: The Averitt Express representative will provide a receipt at the time of pickup, which includes the tracking details.
From the shipper: The sender of your parcel will have provided you with the tracking information via email, an order confirmation page, or a direct message.

Averitt Express Tracking Number

An Averitt Express tracking number is a unique identifier assigned to each shipment, allowing customers and businesses to monitor its progress throughout the transportation process. For Averitt Express, the primary tracking identifier is typically a PRO number, which is a numerical sequence.

Averitt Express tracking numbers primarily consist of 7-10 digit numerical PRO numbers. However, Averitt also offers flexibility, allowing users to track using other essential shipment identifiers such as a Bill of Lading (BOL) number, a purchase order number, or various reference numbers. This adaptability ensures that customers can easily find their shipment status regardless of the specific document they are referencing.

Here are some examples of typical Averitt Express PRO numbers:

1234567
123456789
1234567890

It's important to distinguish your tracking number from other identifiers like an order ID or invoice number. While order IDs are used by the merchant to identify your purchase, and invoice numbers relate to billing, the tracking number is specifically generated by Averitt Express to provide real-time updates on your parcel's physical journey. Always use the number provided specifically for "tracking" or labeled as "PRO," "BOL," or "Reference Number" to ensure accurate shipment status.

Averitt Express Tracking Status Meaning

When you track your Averitt Express shipment, you will see various status updates that describe its current stage in the delivery process. Understanding these terms helps you interpret your parcel's journey more effectively.

Here is a breakdown of common Averitt Express tracking statuses and their meanings, along with any recommended actions:

Tracking Status	Meaning	Action Needed
Pickup Scheduled	The shipment has been booked with Averitt Express, and a pickup is planned.	Monitor for "Picked Up" status.
Picked Up	The shipment has been collected by Averitt Express from the origin location.	Monitor for "In Transit" or "Arrived at Terminal."
In Transit / Linehaul	The shipment is currently moving between Averitt Express facilities or towards its destination.	Continue to monitor progress.
Arrived at Terminal	The shipment has arrived at an Averitt Express service center.	No immediate action, awaiting next movement.
Departed Terminal	The shipment has left an Averitt Express service center and is proceeding to the next facility or towards the final destination.	Continue to monitor progress.
Out For Delivery	The shipment has been loaded onto a local delivery truck and is on its way to the final recipient.	Prepare to receive the delivery.
Delivered	The shipment has been successfully delivered to the destination address.	Confirm receipt of the parcel.
Exception	An unexpected event has occurred during transit, which may delay delivery (e.g., weather, customs hold, incorrect address).	Check details of the exception; contact Averitt if necessary.

Tracking updates are generally provided at key points during transit, such as pickup, arrival at and departure from service centers, and final delivery. The frequency of updates may vary depending on the service type and the distance the shipment travels. If a shipment shows no movement or remains on the same status for an unusually long time, especially beyond a few business days, it is advisable to contact Averitt Express customer support directly for further assistance.

Services Offered by Averitt Express Tracking

Averitt Express is a full-service freight transportation and supply chain management provider, offering a comprehensive suite of solutions tailored to meet diverse business needs across North America and beyond. Their services are designed to ensure efficient and reliable movement of goods.

Key services offered by Averitt Express include:

Less-than-truckload (LTL) shipping: Specialized services for shipments that don't require a full trailer, allowing multiple smaller shipments to share space.
Truckload (TL) shipping: Comprehensive options for larger shipments, including Dry Van, Flatbed, and Temperature Controlled services.
Expedited/Time-critical services: Solutions for urgent shipments requiring faster transit times and precise delivery schedules.
Dedicated contract carriage: Customized transportation solutions where Averitt Express provides dedicated equipment and drivers for specific customer needs.
Warehousing & Distribution: Integrated logistics services including storage, inventory management, and distribution solutions.
Customs brokerage: Expertise to navigate complex customs regulations for cross-border and international shipments.
Ocean freight (international): Global shipping capabilities for larger international consignments via sea.
Air freight (international): Expedited global shipping for time-sensitive international parcels via air.
Portside services: Specialized logistics and transportation support for goods moving through ports.
Supply chain consulting: Advisory services to optimize and enhance customer supply chain efficiency.
Intermodal: Solutions combining multiple modes of transport, typically truck and rail, for cost-effective and efficient long-haul shipping.
Cross-border shipping (Canada, Mexico): Direct and streamlined services for shipments moving between the United States and its North American neighbors.
Residential delivery: Delivery services tailored for shipments destined for residential addresses.
Liftgate services: Provision of liftgate-equipped trucks for easier loading and unloading of heavy or bulky items at locations without loading docks.

Delivery Time

Averitt Express is committed to providing efficient delivery services across its operating regions. However, specific delivery times are not universally fixed and can vary significantly based on several key factors inherent to freight transportation.

The overall delivery time for an Averitt Express shipment depends on:

Service level chosen: Expedited or time-critical services will naturally have shorter delivery windows compared to standard LTL or TL options.
Origin and destination: Shipments traveling longer distances or to more remote locations will require additional transit time. Cross-border shipments to Canada or Mexico also involve specific customs clearance processes that can impact timing.
Customs clearance: For international and cross-border shipments, delays can occur if documentation is incomplete or if there are inspection requirements by customs authorities.
Remote area access: Deliveries to less accessible or rural areas may take longer due to logistical challenges and less frequent service routes.
Weekends and holidays: Delivery services typically operate on business days. Shipments might experience delays if they fall over weekends or public holidays in either the origin or destination country.
Weather and operational disruptions: Unforeseen events such as severe weather, natural disasters, traffic congestion, or other operational challenges can lead to unavoidable delays in transit.

For the most accurate estimated delivery date for your specific shipment, it is always best to refer to the information provided by the shipper, consult your Bill of Lading, or use your Averitt Express tracking number to get real-time updates directly from the Averitt Express website or this tracking page.

Shipping Rates

Averitt Express offers a wide range of freight and logistics services, and their shipping rates are structured to reflect the complexity and specific requirements of each shipment. As such, there is no single, fixed pricing model that applies to all services.

The cost of shipping with Averitt Express generally depends on several factors:

Parcel weight and dimensions: Heavier and larger shipments typically incur higher costs, especially for LTL services where space and weight on a trailer are critical.
Destination and origin: The distance a shipment travels, as well as the specific locations (e.g., urban vs. rural, domestic vs. international), significantly influence the price.
Speed of service: Expedited or time-critical deliveries, which guarantee faster transit times, will naturally be more expensive than standard freight services.
Shipment type: Different freight types (e.g., dry van, flatbed, temperature-controlled, hazardous materials) have varying requirements and associated costs.
Additional services: Charges may apply for value-added services such as liftgate delivery, residential delivery, customs brokerage, warehousing, or specific handling requirements.

For the most accurate and up-to-date pricing information for your specific shipping needs, Averitt Express encourages customers to obtain a direct quote through their official website, https://www.averittexpress.com, or by contacting their sales and customer service teams.

Customer Service

Averitt Express is dedicated to providing comprehensive support to its customers, ensuring that inquiries, concerns, and assistance needs are addressed promptly. Their customer service channels are designed to offer accessible help.

You can contact Averitt Express customer service through the following official channels:

Phone: 1-800-AVERITT (1-800-283-7488)
Email: customer.service@averittexpress.com
Website: https://www.averitt.com/contact
Office Address (Corporate Headquarters): 1141 North Dupree Avenue, Cookeville, TN 38506, United States
Mobile App: Yes, Averitt Express offers a mobile app for convenient access to services and information.

Specific support hours are not publicly available in the provided data. For any urgent inquiries or detailed account-specific assistance, it is recommended to use their official phone number or website contact form.

Common Tracking Problems and Solutions

Even with efficient systems, customers might occasionally encounter issues when tracking their Averitt Express shipments. Here are some common problems and practical solutions to help you resolve them.

Why is my Averitt Express tracking number not working?

If your tracking number appears invalid or produces no results, it can be frustrating.
Likely Reason: The tracking number might be entered incorrectly, or it could be too early for the system to register the shipment. Sometimes, there's a delay between when the label is created and when the parcel is physically scanned into the Averitt Express network.
Practical Steps:

Double-check the number: Carefully re-enter your 7-10 digit PRO number, Bill of Lading, purchase order, or reference number, ensuring there are no typos, extra spaces, or missing digits.
Confirm with the sender: Verify the exact tracking number with the shipper to ensure you have the correct one.
Wait a few hours: Allow some time (up to 24 business hours) for the initial scan to appear in the system after the shipment has been picked up.

Why is my parcel stuck in transit with no movement?

A parcel showing "In Transit" for an extended period without updates can be concerning.
Likely Reason: This usually indicates that the shipment is still moving between Averitt Express facilities or is awaiting transfer at a service center. Delays can also occur due to unforeseen operational circumstances or high freight volumes.
Practical Steps:

Review update frequency: Understand that freight tracking typically updates at key points like terminal arrivals and departures, not continuously. A few days without an update might be normal for long-haul freight.
Check for exceptions: Look closely for any "Exception" status messages, which might explain a delay (e.g., weather, customs hold).
Contact customer support: If there's no movement for several business days beyond the expected transit time, reach out to Averitt Express customer service for a status inquiry.

Why has my Averitt Express tracking not updated?

Lack of updates for a shipment can lead to uncertainty about its whereabouts.
Likely Reason: Tracking updates are contingent on scans at various points in the Averitt Express network. If a scan is missed, delayed, or if the parcel is in a longer transit leg between major hubs, updates might not appear immediately.
Practical Steps:

Consider the transit time: For LTL and TL freight, updates can be less frequent than for small packages. Factor in the expected transit time for your service.
Check local conditions: Look for news about severe weather or major traffic incidents in the regions where your parcel is traveling, as these can impact operations.
Reach out to the shipper: The sender might have additional information or be able to initiate an inquiry with Averitt Express on your behalf.

What does "Delivery Attempted" mean for Averitt Express?

This status indicates that Averitt Express tried to deliver your shipment but was unable to complete it.
Likely Reason: Common reasons include the recipient not being available, the delivery location being closed, an inaccessible delivery point, or a need for specific delivery requirements (e.g., liftgate, appointment) that were not met.
Practical Steps:

Check for a delivery notification: Look for a notice from Averitt Express (physical tag, email, or app notification) that explains the reason for the failed attempt and provides instructions.
Contact Averitt Express: Reach out to their customer service to reschedule delivery or clarify the next steps. They might require you to provide specific instructions or confirm availability.
Review delivery requirements: If applicable, ensure that any necessary equipment (like a liftgate) or personnel are available for the rescheduled delivery.

What should I do if my parcel shows "Delivered" but I did not receive it?

This is a critical issue that requires immediate attention.
Likely Reason: The parcel might have been delivered to a neighbor, a communal reception area, a different address by mistake, or it may have been left in a secure but unexpected location around your property.
Practical Steps:

Check surroundings: Thoroughly check your porch, garage, side doors, mailroom, or any other secure locations where the driver might have left the parcel.
Ask neighbors: Inquire with immediate neighbors to see if the parcel was mistakenly delivered to them.
Contact the shipper: Notify the sender of the situation immediately. They can often initiate a formal investigation or claim with Averitt Express more effectively.
Contact Averitt Express customer service: Provide them with your tracking number and explain that you have not received a parcel marked as delivered. They can initiate an internal investigation with the delivery driver and local service center.

Frequently Asked Questions About Averitt Express Tracking

Here are some common questions about Averitt Express tracking and their clear, direct answers.

Q: How do I track an Averitt Express parcel?
A: You can track an Averitt Express parcel by entering your tracking number (typically a PRO number, Bill of Lading, purchase order, or reference number) into the tracking tool provided on this page and clicking the track button.

Q: Where can I find my Averitt Express tracking number?
A: Your Averitt Express tracking number can be found on your Bill of Lading (BOL), the shipping label, a pickup receipt provided by the driver, or in the shipment confirmation details sent by the shipper.

Q: What is a PRO number with Averitt Express?
A: A PRO number is the primary 7-10 digit numerical tracking identifier used by Averitt Express for Less-than-truckload (LTL) and other shipments.

Q: How often does Averitt Express tracking update?
A: Averitt Express tracking updates occur at key points during transit, such as when the shipment is picked up, arrives at or departs from a service center, and when it is out for delivery or successfully delivered.

Q: What if my Averitt Express tracking number is not recognized?
A: If your tracking number is not recognized, first double-check for any typing errors. If it's still not working, wait a few hours as it may take some time for the system to update after pickup, or confirm the correct number with your shipper.

Q: What does "In Transit / Linehaul" mean for an Averitt Express shipment?
A: "In Transit / Linehaul" means your shipment is currently moving between Averitt Express facilities or actively traveling towards its destination.

Q: What should I do if my Averitt Express tracking is not updating for several days?
A: If your tracking shows no movement for an unusually long period, first check for any "Exception" messages. If there are none and the delay is significant, contact Averitt Express customer service for a direct inquiry.

Q: Does Averitt Express deliver internationally?
A: Yes, Averitt Express provides direct cross-border services to Canada and Mexico, and facilitates global reach for international ocean and air freight through strategic partnerships.

Q: How do I contact Averitt Express customer support?
A: You can contact Averitt Express customer support by calling 1-800-AVERITT (1-800-283-7488) or by emailing customer.service@averittexpress.com. Their official website, averittexpress.com/contact-us, also provides contact options.

Q: What if my Averitt Express parcel is marked as "Delivered" but I haven't received it?
A: If your parcel shows "Delivered" but you haven't received it, check your property thoroughly and ask neighbors. Then, immediately contact the shipper and Averitt Express customer service for assistance and to initiate an investigation.

Q: Can I change the delivery address for an Averitt Express shipment?
A: For freight shipments, changing a delivery address can be complex and may incur additional charges. It's best to contact Averitt Express customer service or the original shipper as soon as possible to inquire about options.

Q: Does Averitt Express have a mobile app for tracking?
A: Yes, Averitt Express offers a mobile app which can be used to track shipments and access other services.

Other Courier Services in United States

In addition to Averitt Express, you may also need to track shipments with other prominent courier and freight services operating within the United States. Our platform allows you to compare and track various logistics providers to manage all your deliveries efficiently.

You might also be interested in tracking services from:

Final Disclaimer

This page operates as a third-party tracking platform designed to provide a convenient service for users to monitor their shipments. We are not officially affiliated with Averitt Express. While we strive to present accurate and timely tracking data, all information is dependent on the updates provided by the courier's systems. For any official claims, complaints, account-specific inquiries, or direct support related to your shipment, please always refer to the official Averitt Express website or contact their customer service channels directly.

Track Your Averitt Express Parcel