Track Your Buffalo Parcel


Buffalo Tracking

This tracking page is provided as a third-party tool to help users track shipments.
We are not officially affiliated with Buffalo Tracking. For account, claims, or delivery support, contact the courier through its official channels.

About Buffalo Tracking

Buffalo Tracking refers to the parcel and shipment tracking services offered by Shenzhen Buffalo International Logistics Co., Ltd., commonly known as Buffalo Express or Buffalo Logistics (BFL, BuffaloEX). Founded in 2011 and headquartered in Shenzhen, China, this cross-border logistics company specializes in e-commerce parcel delivery. It offers comprehensive end-to-end shipping solutions, including international air and sea freight, customs clearance, warehousing, and last-mile delivery services.

Buffalo International Logistics is particularly renowned for its strong presence and efficient services along the critical China-South Africa trade route, serving a vast network of online merchants and consumers. While its country of origin is China, its operations extend across various regions including Asia, Africa (notably South Africa, Nigeria, Kenya, Zambia, Zimbabwe), Europe, North America, and Australia. You can easily track your Buffalo Express parcels using the dedicated tracking tool available on this page, or visit their official website at https://www.buffaloex.com/ for more information about their services.

How to Track Buffalo Tracking Shipments

Tracking your Buffalo Tracking shipment is a straightforward process that allows you to monitor your parcel's journey from dispatch to delivery. To get the latest updates on your Buffalo Express package, follow these simple steps:

  1. Find Your Tracking Number: Locate the unique tracking number assigned to your shipment. This number is essential for accessing your parcel's status.
  2. Enter Tracking Number: Input your Buffalo Tracking number into the designated tracking box on this page. Ensure accuracy to avoid errors.
  3. Click Track Button: Once your tracking number is entered, click the "Track" button to initiate the search for your shipment's details.
  4. Review Updates: The system will then display the most recent updates and the current status of your Buffalo Express parcel, providing you with real-time insights into its location and expected delivery.

You can typically find your Buffalo Tracking number in several places. It's usually provided on the shipping label or receipt issued by the sender. For online purchases, check your order confirmation email from the merchant, the order details page on the e-commerce platform (such as AliExpress, Wish, Temu, Shein, or Joom), or any direct messages from the seller regarding your shipment.

Buffalo Tracking Tracking Number

A Buffalo Tracking number is a unique identifier assigned to each parcel, enabling customers and the courier to monitor its journey through various stages of transit. This number acts as a digital fingerprint for your shipment, providing access to its current status and past movements.

Buffalo International Logistics tracking numbers typically follow specific formats, which can help you identify them. They often start with prefixes such as 'BF', 'BH', 'S', or 'BS', followed by a series of digits. For instance, you might see numbers like BF00000000000000, S0000000000000, or 000000000000000. Some tracking numbers may also be purely numeric, usually consisting of 12-15 digits.

It's important to distinguish your Buffalo Tracking number from other identifiers such as order IDs, invoice numbers, or payment references. Order IDs are internal to the merchant and generally cannot be used for courier tracking. Always look for the specific number labeled as "tracking number" or "consignment number" to ensure you retrieve accurate shipment updates. If you are unsure, refer to the shipping confirmation provided by the sender.

Buffalo Tracking Tracking Status Meaning

Understanding the various tracking statuses provided by Buffalo Tracking helps you interpret your parcel's journey and anticipate its arrival. These updates indicate key events as your shipment moves through the logistics network.

Here's a breakdown of common Buffalo Tracking statuses and their meanings:

Tracking Status Meaning Action Needed
Shipment information received The courier has received electronic information about the parcel from the sender. No action needed. This indicates the shipment process has begun.
Departed from origin country The parcel has left the initial country of shipment, e.g., China. No action needed. The parcel is in international transit. Continue to monitor for updates.
Arrived at destination country The parcel has arrived in the destination country, e.g., South Africa. No action needed. The parcel will soon proceed to customs clearance or a local sorting facility.
Customs clearance processing The parcel is currently undergoing customs inspection and clearance procedures. Monitor for updates. Be prepared to respond to requests for customs duties or additional information if contacted.
Customs clearance completed The parcel has successfully cleared customs in the destination country. No action needed. The parcel will now move towards a local sorting center.
Arrived at sorting center The parcel has arrived at a local sorting facility in the destination country. No action needed. The parcel is being prepared for local distribution.
Out for delivery The parcel has left the local depot and is on its way to the recipient for delivery today. Ensure someone is available at the delivery address to receive the parcel.
Delivered The parcel has been successfully delivered to the recipient. Confirm receipt of the parcel. If not received, contact the sender or Buffalo Express support promptly.
Delivery exception An unforeseen event occurred during delivery (e.g., recipient not available, incorrect address). Check tracking details for specific reasons. Contact Buffalo Express customer support to resolve the issue.

Tracking update frequency can vary depending on the stage of transit and the specific service chosen. During international travel or customs clearance, updates might be less frequent. If your shipment shows no movement for an unusually long time, especially beyond typical delivery estimates, it's advisable to contact Buffalo Express official customer support for clarification.

Services Offered by Buffalo Tracking

Buffalo International Logistics provides a comprehensive suite of services tailored for cross-border e-commerce and international trade. Their offerings are designed to cover the entire logistics chain from origin to destination.

Key services provided by Buffalo Tracking include:

  • International Express Delivery: Expedited shipping options for faster transit times across international routes.
  • Cross-Border E-commerce Logistics: Specialized solutions to support online merchants shipping goods internationally, focusing on efficiency and cost-effectiveness.
  • Air Freight: Transportation of goods via air cargo for quick international delivery, suitable for time-sensitive shipments.
  • Sea Freight: Cost-effective shipping of larger volumes of goods via ocean carriers, ideal for less urgent or bulk shipments.
  • Warehousing and Fulfillment: Storage solutions and order processing services, including pick-and-pack, to streamline inventory management and dispatch.
  • Customs Clearance: Expert handling of import and export customs procedures to ensure smooth and compliant passage of goods across borders.
  • Local Distribution (Last-Mile Delivery): Final delivery services within destination countries (e.g., South Africa) after international transit, ensuring parcels reach recipients' doors.
  • Parcel Consolidation: Combining multiple smaller shipments into a single, larger consignment to optimize shipping costs and efficiency.

While Buffalo International Logistics is a Chinese company, its domestic coverage in China is primarily for collecting parcels for international shipment, not as a domestic courier within China itself. Their last-mile delivery services are focused on destination countries. Their international coverage is extensive, serving countries like China, South Africa, UK, USA, Canada, Australia, Germany, France, Italy, Spain, Netherlands, Belgium, Luxembourg, Austria, Poland, Czech Republic, Portugal, Nigeria, Kenya, Zambia, Zimbabwe, Tanzania, Uganda, Rwanda, Ghana, Ivory Coast. Major operational regions include China (as an origin hub), Southern Africa, Western Europe, and North America.

Delivery Time

Buffalo Tracking delivery times vary significantly based on the chosen service, the origin and destination countries, and prevailing logistics conditions. As a leading provider for the China-South Africa e-commerce corridor, they offer specific estimates for this key route.

For shipments from China to South Africa:

  • Express Line: Typically takes 7-10 working days.
  • Standard/Postal Parcels: Generally takes 15-25 working days.

For other international routes, the estimated delivery time can vary considerably, typically ranging from 10 to 30 working days. These estimates depend on several factors:

  • Service Level: Express services offer faster delivery compared to standard or economy options.
  • Origin and Destination: The distance between the origin (e.g., China) and the final destination country directly impacts transit time.
  • Customs Clearance: Parcels must pass through customs in the destination country, which can sometimes cause delays depending on local regulations and processing volumes.
  • Remote Area Access: Deliveries to remote or less accessible areas may take longer than those to major urban centers.
  • Weekends and Public Holidays: Non-working days in either the origin or destination country can extend transit times.
  • Weather and Operational Disruptions: Unforeseen events such as severe weather, natural disasters, or logistical disruptions can cause delays.

It's advisable to check the estimated delivery timeframe provided by the sender or on the e-commerce platform at the time of purchase, as these usually account for the specific service chosen for your Buffalo Express shipment.

Shipping Rates

Buffalo Tracking's shipping costs are primarily based on a Business-to-Business (B2B) model and are not publicly detailed for individual parcel shipments. This means that pricing generally requires a custom quote, tailored to the specific needs of the sender.

Shipping charges typically depend on a range of factors:

  • Parcel Weight and Volume: The physical characteristics of the package, including its weight and dimensions, are key determinants.
  • Destination Country: Rates vary significantly based on the international destination, reflecting differences in transport costs and local distribution expenses.
  • Service Level: Express, standard, air freight, or sea freight options come with different price points reflecting the speed and method of transport.
  • Shipment Type: Special handling requirements or types of goods might also influence the cost.

For accurate pricing information, businesses and merchants are encouraged to contact Buffalo International Logistics directly for a custom quote based on their specific shipping requirements. Individual consumers receiving parcels usually do not pay the shipping cost directly, as it is handled by the sender/merchant.

Customer Service

For direct assistance with your Buffalo Tracking shipment, account inquiries, or to resolve any issues, you can reach out to their official customer support channels.

Here are the available contact details for Buffalo International Logistics:

  • Phone Numbers:
    • South Africa: +27 (0)10 006 0000
    • China: +86-755-82798600
  • Email Addresses:
  • Official Websites:
  • Office Addresses:
    • China Headquarters: Room 418, 4th Floor, Block 2, Yihai Square, Chuangye Road, Nanshan District, Shenzhen, China.
    • South Africa Office: Unit C1, Isando Industrial Park, 143 Beyers Naude Drive, Isando, Johannesburg.
  • Support Hours: Not publicly stated.
  • Mobile App: A dedicated mobile application is not available for customer use.

It is recommended to have your tracking number and any relevant shipment details ready when contacting customer support to facilitate a quicker resolution.

Common Tracking Problems and Solutions

Experiencing issues with your Buffalo Tracking shipment can be frustrating. Here are some common problems users face and practical steps to resolve them.

Why is my Buffalo Tracking tracking number not working?

If your Buffalo Express tracking number appears invalid or doesn't yield any results, it could be due to a few reasons. The most common cause is a delay in the system updating, especially if the parcel was recently handed over to the courier. It might also be a typo in the number, or you might be using an incorrect number like an order ID instead of the actual tracking number.

What to do:

  1. Double-check the number: Carefully re-enter the tracking number, ensuring there are no typos or missing digits.
  2. Verify the number source: Confirm that you are using the correct tracking number provided by the sender or e-commerce platform, not an internal order ID.
  3. Wait 24-48 hours: It can take some time for the tracking information to appear in the system after the parcel is dispatched. Allow at least 24-48 hours for the first update.
  4. Contact the sender: If the number still doesn't work after a reasonable waiting period, reach out to the sender or merchant to verify the tracking number and confirm shipment.

Why is my parcel stuck in transit?

A parcel showing "in transit" for an extended period without updates can be concerning. This is a common issue with international shipments, particularly during long-haul transportation phases or when packages are awaiting customs clearance. Delays can also occur due to unforeseen logistical challenges or high shipping volumes.

What to do:

  1. Review estimated delivery time: Check the original estimated delivery timeframe. If it's still within the broader estimate (e.g., 10-30 working days for international), patience might be required.
  2. Check for specific status messages: Sometimes, "in transit" may be accompanied by a sub-status like "Customs clearance processing." Understand what that specific status means.
  3. Monitor for customs updates: Parcels often appear "stuck" when undergoing customs clearance. This process can take several days or even weeks in some cases, particularly if additional documentation or duties are required.
  4. Contact Buffalo Express support: If the parcel remains stuck for significantly longer than the estimated delivery time or if there are no updates for over 10-15 working days during international transit, contact Buffalo Express customer support for an inquiry.

Why has tracking not updated?

Lack of updates in your Buffalo Tracking status for a prolonged period can mean a few things. After "Departed from origin country," there might not be another update until "Arrived at destination country." Sometimes, scans are missed, or there's a delay in the tracking system reflecting physical movement. Customs clearance is a frequent cause of no updates, as parcels sit in a queue.

What to do:

  1. Understand update frequency: Be aware that updates primarily occur at major transit points (e.g., departure, arrival at customs, arrival at sorting center). Gaps between these scans are normal.
  2. Refer to typical transit times: If your parcel is within its typical international transit window (e.g., China to South Africa), a temporary lack of updates might not be an immediate cause for alarm.
  3. Check for "Arrived at destination country": If it's marked "Arrived at destination country" but no further updates follow, it’s likely awaiting or undergoing local sorting or customs clearance.
  4. Reach out to customer service: If there's no update for an unusually long time (e.g., more than 10-15 working days after the last significant scan, like "Departed from origin country"), contact Buffalo Express customer support with your tracking number.

What does delivery attempted mean?

A "delivery attempted" status indicates that Buffalo Express made an attempt to deliver your parcel, but for some reason, the delivery could not be completed. This can happen if the recipient was not available at the address, the address was incorrect or inaccessible, or if the driver faced other delivery impediments.

What to do:

  1. Check your tracking details: The tracking information should provide a more specific reason for the failed delivery attempt.
  2. Look for a delivery notice: The driver might have left a notification card or attempted contact. Check your mailbox, door, or phone for any messages.
  3. Contact Buffalo Express: Reach out to Buffalo Express customer service promptly. They can provide details on the next steps, such as re-delivery arrangements, parcel pickup options, or clarifying an incorrect address.
  4. Update delivery instructions: If possible, provide specific instructions for re-delivery or clarify your address details to prevent further delivery issues.

What should I do if my parcel shows delivered but I did not receive it?

If your Buffalo Tracking status shows "Delivered" but you have not received your parcel, it's understandably concerning. This can occur due to misdelivery, the parcel being left with a neighbor, or an error in the tracking update.

What to do:

  1. Check the delivery location: Look around your property, including porches, garages, and behind bushes. The driver might have left it in a secure but less obvious spot.
  2. Ask household members and neighbors: Confirm if anyone else at your address or a neighbor accepted the parcel on your behalf.
  3. Wait a few hours: Sometimes, a parcel is marked "Delivered" prematurely, and it arrives shortly after.
  4. Contact Buffalo Express customer support immediately: Report the issue to Buffalo Express, providing your tracking number and explaining the situation. They can investigate the delivery records and GPS data of the delivery driver to locate the parcel or initiate a claim.
  5. Contact the sender: Inform the sender/merchant about the issue. They may be able to assist in the investigation or offer a resolution.

Frequently Asked Questions About Buffalo Tracking

Here are some common questions about Buffalo Tracking and their answers to help you better understand their services and tracking process.

Q: How do I track a Buffalo Tracking parcel?
A: You can easily track a Buffalo Tracking parcel by entering your unique tracking number into the tracking tool on this page or by visiting the official Buffalo Express website and using their tracking portal.

Q: Where can I find my Buffalo Tracking number?
A: Your Buffalo Tracking number is typically found on your shipping label, in the order confirmation email from the merchant, or on the order details page of the e-commerce platform where you made your purchase (e.g., AliExpress, Wish).

Q: How long does Buffalo Tracking delivery take?
A: Delivery times vary by service and destination. For China to South Africa, Express Line takes 7-10 working days, while Standard/Postal Parcels take 15-25 working days. Other international routes typically range from 10-30 working days.

Q: What should I do if my Buffalo Tracking is not updating?
A: If your Buffalo Tracking status isn't updating, first allow 24-48 hours for the system to register new information. If there are no updates for an extended period (e.g., 10-15 working days, especially during international transit or customs), contact Buffalo Express customer support.

Q: Does Buffalo Tracking deliver internationally?
A: Yes, Buffalo Tracking specializes in international cross-border logistics, operating across Asia, Africa, Europe, North America, and Australia, with a strong focus on the China-South Africa corridor.

Q: How do I contact Buffalo Tracking customer support?
A: You can contact Buffalo Tracking customer support via phone (+27 (0)10 006 0000 for South Africa, +86-755-82798600 for China) or email (service@buffaloex.com, info@buffaloex.com). Their official websites are https://www.buffaloex.com/ and https://buffaloex.co.za/.

Q: What does "Shipment information received" mean for Buffalo Tracking?
A: This status means that Buffalo Express has received electronic data about your parcel from the sender, but the physical package may not have been picked up or processed yet.

Q: Can I track Buffalo Tracking parcels from platforms like AliExpress?
A: Yes, Buffalo Tracking is commonly used by e-commerce platforms like AliExpress, Wish, Temu, Shein, and Joom for international parcel delivery, particularly from China to Africa and other global markets. You can use the tracking number provided by these platforms to track your shipment.

Q: What are Buffalo Tracking's main services?
A: Buffalo Tracking offers international express delivery, cross-border e-commerce logistics, air and sea freight, warehousing, customs clearance, local distribution (last-mile delivery), and parcel consolidation services.

Q: What if my Buffalo Tracking parcel is stuck in customs?
A: If your parcel is in "Customs clearance processing," it means it's undergoing inspection. This can take time. Monitor the tracking for updates, and be prepared to respond if customs requests additional information or payment for duties/taxes.

Q: Does Buffalo Tracking have a mobile app?
A: No, Buffalo Tracking does not currently have a dedicated mobile app available for customers to track their parcels. You should use their official websites or third-party tracking pages.

Q: Is Buffalo Tracking primarily a domestic courier in China?
A: No, Buffalo Tracking is not a primary domestic courier within China. Its focus is on international cross-border logistics, with last-mile delivery services occurring in specific destination countries after international transit.

Other Courier Services in China

When shipping or receiving parcels internationally, especially from China, it's beneficial to be aware of various courier services available. Many global and regional logistics providers operate in China, offering diverse options for express, economy, and freight services. You can compare and track shipments from other couriers on couriertracking.com.pk.

Here are some other courier services operating internationally, which may handle shipments from China:

Final Disclaimer

Please note that couriertracking.com.pk is a third-party tracking page designed to provide a convenient way to monitor your Buffalo Tracking shipments. We are not officially affiliated with Shenzhen Buffalo International Logistics Co., Ltd. (Buffalo Tracking). While we strive to provide accurate and timely information, all tracking data is dependent on the updates received from the courier's official systems. For any account-specific issues, complaints, claims, or detailed delivery support, always refer to the official Buffalo Tracking website or contact their customer service directly through the channels provided.