Track Your Chunghwa Post (Demestic) Parcel


Chunghwa Post (Demestic) Tracking

This tracking page is provided as a third-party tool to help users track shipments.
We are not officially affiliated with Chunghwa Post (Demestic) Tracking. For account, claims, or delivery support, contact the courier through its official channels.

About Chunghwa Post (Demestic) Tracking

Chunghwa Post, officially known as Chunghwa Post Co., Ltd. (中華郵政股份有限公司), is Taiwan's state-owned national postal service and logistics provider. Founded in 2003, it operates under the Ministry of Transportation and Communications, Taiwan (R.O.C.), with its headquarters in Taipei City. As the official postal entity of Taiwan (Republic of China), Chunghwa Post (Demestic) Tracking provides an extensive array of postal and parcel delivery services, including domestic and international mail, express delivery, and comprehensive logistics solutions across Taiwan and beyond. Beyond its core logistics services, the company also offers financial services to the public through its widespread network. Users can track their Chunghwa Post parcels and domestic shipments using the tracking tool available on this page. For more official information, visit their website at https://www.post.gov.tw/.

How to Track Chunghwa Post (Demestic) Tracking Shipments

Tracking your Chunghwa Post (Demestic) Tracking shipment is straightforward, allowing you to monitor its journey from origin to destination. Our third-party tracking tool makes it easy to get real-time updates.

To track your Chunghwa Post parcel, follow these steps:

  1. Find the tracking number: Locate the unique tracking number assigned to your shipment.
  2. Enter it into the tracking box on this page: Input your tracking number into the designated search field above.
  3. Click the tracking button: Hit the "Track" or "Enter" button to initiate the search.
  4. Review the latest shipment updates: See the current status and detailed history of your parcel's movement.

You can typically find your Chunghwa Post tracking number on the shipping receipt provided by Chunghwa Post at the time of mailing. Senders or merchants often share this number via order confirmation emails, text messages, or through their online order tracking pages.

Chunghwa Post (Demestic) Tracking Tracking Number

A Chunghwa Post tracking number is a unique identifier assigned to your parcel or mail item, allowing you to monitor its progress through the postal network. This number helps distinguish your shipment from millions of others, providing specific updates on its location and status. It's crucial for both domestic and international consignment tracking.

Chunghwa Post uses specific formats for its tracking numbers, depending on the service type:

  • Domestic Parcels, Registered Mail, EMS: These typically consist of 13 digits (e.g., 0012345678912).
  • International EMS: For international express mail service, tracking numbers are 13 alphanumeric characters, starting with "E" and ending with "TW" (e.g., EE123456789TW).
  • International Registered Mail: International registered mail tracking numbers are also 13 alphanumeric characters, but they start with "R" and end with "TW" (e.g., RR123456789TW).

It's important to use the correct tracking number. Do not confuse it with an order ID, invoice number, or payment reference, as these will not provide parcel tracking information. Always refer to the number provided on your official shipping receipt or by the sender specifically for tracking purposes.

Chunghwa Post (Demestic) Tracking Tracking Status Meaning

When you use Chunghwa Post (Demestic) Tracking services, your parcel will pass through several stages, each updated with a specific tracking status. Understanding these statuses helps you know where your package is and what to expect next. Chunghwa Post updates tracking information in real-time or near real-time, as the package passes through scanning points.

Here's a breakdown of common tracking status terms:

Tracking Status Meaning Action Needed
郵件收寄 (Mail acceptance) Shipment has been received and registered by Chunghwa Post. No immediate action required, monitor updates.
郵件處理中 (Mail processing) Package is being sorted or prepared for transport at a postal facility. No immediate action required, monitor updates.
運輸途中 (In transit) Package is currently being transported between Chunghwa Post facilities. No immediate action required, monitor updates.
轉運中 (Transshipment) Package is being transferred between different transportation routes or facilities. No immediate action required, monitor updates.
配送中 (Out for delivery) The parcel has left the local delivery office and is on its way for final delivery. Prepare to receive your package.
投遞成功 (Delivered successfully) The package has been successfully delivered to the recipient. Confirm receipt of your package.
招領中 (Awaiting collection) Delivery was attempted but unsuccessful; the package is held at a post office for the recipient to pick up. Collect your package from the designated post office; check for a delivery notice.
無法投遞 (Undeliverable) The package could not be delivered due to various reasons. Contact Chunghwa Post customer service for clarification.
退回寄件人 (Return to sender) The package is being returned to the original sender. Contact the sender or Chunghwa Post for clarification.

Tracking update frequency is typically real-time or near real-time as the package moves through various facilities. If your parcel tracking shows no movement for an unusually long time, especially for domestic shipments, or if you encounter a status like "Undeliverable" without explanation, it is advisable to contact Chunghwa Post's official customer support for assistance.

Services Offered by Chunghwa Post (Demestic) Tracking

Chunghwa Post provides a comprehensive suite of postal and logistics services designed to meet the diverse needs of individuals and businesses across Taiwan and internationally. As Taiwan's state-owned postal operator, it offers reliable and widespread coverage.

Key services offered by Chunghwa Post include:

  • Domestic Mail Delivery: Standard letter and document delivery within Taiwan.
  • Domestic Parcel Delivery: Shipping of packages within Taiwan, including Standard Parcel and Domestic EMS (Express Mail Service).
  • International Mail Delivery: Sending letters and documents to countries worldwide.
  • International Parcel Delivery: Global shipping options for parcels, including International EMS (Express Mail Service), Air Parcel, and Surface Parcel.
  • Registered Mail Service: Provides proof of mailing and delivery, offering increased security for important items.
  • Express Delivery: Both Domestic EMS (快捷郵件) for fast local delivery and International EMS for expedited global shipping.
  • Cash on Delivery (COD): Allows recipients to pay for goods at the time of delivery.
  • E-commerce Logistics Support: Services like e-Postbox to facilitate online retail and fulfillment.
  • Warehousing: Offered for certain business-to-business logistics solutions.

These services cover nationwide domestic delivery across Taiwan, including outlying islands like Penghu, Kinmen, Matsu, Green Island, and Orchid Island, as well as international services to numerous countries globally.

Delivery Time

Chunghwa Post offers varying delivery times depending on the service selected and the destination, ensuring options for both speed and economy.

  • Domestic Standard Delivery: For parcels and registered mail within Taiwan, delivery generally takes 1-3 business days.
  • Domestic Express Delivery: Known as "Domestic EMS" (快捷郵件), this service offers same-day or next-day delivery within designated service areas.
  • International Delivery: Delivery times for international shipments can vary widely. Factors like the destination country, chosen service type (e.g., EMS is faster than Air Parcel or Surface Parcel), and customs clearance processes significantly impact the transit time. International estimates typically range from a few days for express services to several weeks for standard or surface mail.

Several factors can influence the final delivery time for any shipment, including:

  • Service Level: Express services are faster than standard or economy options.
  • Origin and Destination: Shipments to remote areas or complex international routes may take longer.
  • Customs Clearance: International parcels are subject to customs inspections, which can cause delays.
  • Weekends and Holidays: Deliveries typically do not occur on non-business days.
  • Weather and Operational Disruptions: Unforeseen events can impact transit schedules.

Shipping Rates

Chunghwa Post's shipping costs are determined by a transparent pricing model that considers various factors to provide fair rates for its wide range of services.

The primary factors influencing shipping charges include:

  • Weight-Based Pricing: The weight of the parcel is a fundamental determinant for both domestic and international shipments.
  • Distance-Based Pricing: Domestic shipping may feature pricing tiers or zones, where costs vary based on the distance between the origin and destination.
  • Service Level Pricing: Different services, such as standard mail, registered mail, express delivery (EMS), and various international parcel options, each have their own price points reflecting their speed, features, and level of service.
  • Additional Fees: Extra charges may apply for supplementary services like registered mail, return receipt, shipment insurance, Cash on Delivery (COD), or specialized packaging.

For the most accurate and up-to-date pricing information, including detailed rate tables and calculators, users should visit the official Chunghwa Post website at https://www.post.gov.tw/.

Customer Service

For direct assistance with your Chunghwa Post (Demestic) Tracking shipments, inquiries, or any concerns, the company offers comprehensive customer support channels.

  • Phone:
    • Domestic customer service (toll-free): 0800-700-365
    • From mobile phones or overseas (for domestic inquiries): +886-2-2321-3625
    • For international inquiries: +886-2-2393-1262
  • Email: service@mail.post.gov.tw
  • Website: https://www.post.gov.tw/ (contains FAQs, contact forms, and service information)
  • Office Address (Headquarters): No. 55, Sec. 2, Jinshan S. Rd., Da’an Dist., Taipei City 10603, Taiwan (R.O.C.)
  • Support Hours (Phone Services): Monday-Friday 08:00-17:00, Saturday 08:00-12:00 (Taiwan Time)
  • Mobile App: Chunghwa Post also offers a mobile application, "中華郵政行動郵局" (Chunghwa Post Mobile Banking/Postal App), which includes a parcel tracking feature.

Common Tracking Problems and Solutions

Encountering issues with parcel tracking can be frustrating. Here are some common problems with Chunghwa Post (Demestic) Tracking and practical steps to resolve them.

Why is my Chunghwa Post (Demestic) Tracking tracking number not working?

If your Chunghwa Post tracking number isn't yielding results, it could be due to a few reasons, such as an incorrect entry or a delay in system registration. Sometimes, it takes a few hours after a parcel is dropped off for the tracking information to become active in the system.

Steps to take:

  • Double-check the number: Carefully re-enter the tracking number, ensuring there are no typos or missing digits.
  • Wait a few hours: If the shipment was recently sent, allow some time (e.g., 6-24 hours) for the system to update.
  • Verify with the sender: Confirm the tracking number with the sender or merchant to ensure you have the correct one.

Why is my parcel stuck in transit?

A "stuck in transit" status means your parcel is moving but has not registered a new scan for an extended period. For international shipments, customs delays are a common cause, while domestic parcels might face transfer issues or missed scans.

Steps to take:

  • Review estimated delivery time: Compare the current status against the expected delivery timeframe.
  • Be patient: Allow a few extra days, especially for international shipments that may be held up in customs.
  • Contact customer service: If the status remains unchanged for an unusually long time (e.g., more than 5 business days for domestic, or beyond the international estimate), reach out to Chunghwa Post customer service.

Why has tracking not updated?

Tracking not updating can be caused by a missed scan, the package moving between facilities without intermediate scans, or a general delay in the tracking system. It doesn't always mean the parcel is stationary.

Steps to take:

  • Allow for transit time: Packages often travel long distances between major scanning points, so updates might be less frequent.
  • Check during business hours: Tracking systems are generally most active during business days.
  • Contact Chunghwa Post: If there's no update for several days past the normal transit time, call their customer service for an internal inquiry.

What does delivery attempted mean?

A "delivery attempted" status indicates that Chunghwa Post tried to deliver your parcel, but for some reason, they were unable to complete the delivery. This often happens if the recipient was not available, or if there was no safe place to leave the package.

Steps to take:

  • Check for a delivery notice: Look for a physical notice left by the postal worker, which usually contains instructions for redelivery or pickup.
  • Contact the local post office: The package is likely held at a nearby Chunghwa Post office for collection.
  • Schedule redelivery: Many couriers allow you to schedule a redelivery online or by phone.

What should I do if my parcel shows delivered but I did not receive it?

If your tracking shows "Delivered successfully" but you haven't received the parcel, it can be concerning. Possible reasons include misdelivery, the package being left with a neighbor, or in a hidden location.

Steps to take:

  • Check around your property: Look near all entrances, porches, and any secure locations where a package might be left.
  • Ask neighbors: Inquire if a neighbor mistakenly received your package.
  • Contact the sender: The sender may need to initiate a claim with Chunghwa Post.
  • Contact Chunghwa Post immediately: Report the issue to customer service. They can check GPS delivery scans or contact the delivery driver for more information.

Frequently Asked Questions About Chunghwa Post (Demestic) Tracking

Here are some common questions about tracking Chunghwa Post shipments.

Q: How do I track a Chunghwa Post parcel?
A: You can track a Chunghwa Post parcel by entering its unique tracking number into the tracking search box on this page and clicking the track button.

Q: Where can I find my Chunghwa Post tracking number?
A: Your tracking number is typically found on the shipping receipt provided by Chunghwa Post at the time of mailing, or it may be provided by the sender/merchant via email or SMS.

Q: What is the format of a Chunghwa Post tracking number?
A: Domestic Parcels, Registered Mail, and EMS use 13 digits (e.g., 0012345678912). International EMS starts with "E" and ends with "TW" (e.g., EE123456789TW), while International Registered Mail starts with "R" and ends with "TW" (e.g., RR123456789TW).

Q: How long does domestic delivery take with Chunghwa Post?
A: Standard domestic parcels and registered mail generally take 1-3 business days. Domestic EMS (快捷郵件) offers same-day or next-day delivery within specific service areas.

Q: Does Chunghwa Post deliver internationally?
A: Yes, Chunghwa Post offers international mail and parcel delivery services, including International EMS, Air Parcel, and Surface Parcel, to numerous countries worldwide.

Q: What does "配送中 (Out for delivery)" mean?
A: This status means your parcel has left the local delivery office and is currently with the delivery personnel, on its way to your specified address for final delivery.

Q: What should I do if tracking is not updating?
A: If your tracking status hasn't updated for an extended period (e.g., several business days), first allow for transit time between scanning points. If the delay is significant, contact Chunghwa Post customer service for further investigation.

Q: Can I track international shipments with Chunghwa Post?
A: Yes, international EMS and registered mail shipments can be tracked using their specific alphanumeric tracking numbers on this page or the official Chunghwa Post website.

Q: How do I contact Chunghwa Post customer support?
A: You can contact Chunghwa Post customer support via phone at 0800-700-365 (domestic toll-free), +886-2-2321-3625 (mobile/overseas for domestic), or +886-2-2393-1262 (international inquiries). You can also email service@mail.post.gov.tw or visit their official website.

Q: Does Chunghwa Post have a mobile app for tracking?
A: Yes, Chunghwa Post offers a mobile application called "中華郵政行動郵局" (Chunghwa Post Mobile Banking/Postal App) which includes features for parcel tracking.

Q: What does "招領中 (Awaiting collection)" mean?
A: This status indicates that a delivery attempt was unsuccessful, and your package is being held at a local post office for you to pick up. Check for a delivery notification for details.

Other Courier Services in Taiwan

Beyond Chunghwa Post, users in Taiwan and those shipping to or from the region may want to explore other courier services to compare options for speed, cost, and specific service needs.

You can also track shipments from other couriers operating in Taiwan and internationally on couriertracking.com.pk, including:

Final Disclaimer

This tracking page is an independent, third-party service designed to provide convenient parcel tracking. We are not officially affiliated with Chunghwa Post (Demestic) Tracking. All tracking data displayed is dependent on the information provided by Chunghwa Post's own tracking systems. For official inquiries, claims, complaints, or account-specific issues, users should always refer to the official Chunghwa Post website or contact their customer service directly.