Track your Evri shipment with the 17Track-powered tracking widget on this page: enter your Evri tracking number to see the latest available shipment events. Evri is the United Kingdom’s biggest dedicated parcel delivery company, formerly Hermes UK — rebranded to Evri in March 2022. It delivers parcels across the UK and to more than 220 international destinations through its courier network, 10,000+ ParcelShops and Lockers, and Post Office branches. This guide covers how Evri tracking works, where to find your tracking number, which services and delivery times apply, and how to contact Evri. couriertracking.com.pk is an independent tracking-information website, separate from the courier company.

How to Track Evri

Track your Evri shipment using the 17Track-powered tracking widget on this page:

Find your Evri tracking number — check the retailer dispatch email, Evri notification, drop-off receipt, or printed label.
Type the number exactly as shown into the 17Track-powered tracking widget on this page.
Check the results for the latest recorded shipment event and status.

You can also track through Evri’s official tracking page at evri.com/track-a-parcel, or in the Evri app for iOS and Android.

Evri Tracking Number

Evri’s official tracking page describes a 16-character parcel tracking code. A separate 8-digit calling card number appears on delivery-attempt cards. Copy the exact tracking number from the shipment record — do not guess it, and do not substitute a retailer order number. For returns, track with the 16-character code or the Print In ParcelShop label number.

Evri Tracking Status Meanings

Evri does not publish an official tracking-status glossary. The common courier tracking terms below carry general industry meanings — they are not statuses confirmed to be used by Evri specifically.

We’re expecting your parcel — Evri has received shipment data; the first physical scan may not have happened yet.
We’ve got your parcel — Evri has scanned the parcel into its network or at a collection point.
On its way — the parcel is moving between Evri facilities, hubs, depots, or a partner leg.
At your local depot — the parcel has reached the delivery-area depot and is being prepared for final delivery.
Out for delivery — an Evri courier is expected to attempt delivery during the shown delivery window.
Delivered — Evri recorded a delivery scan, often with delivery evidence where available.
Ready to collect — the parcel is available at a ParcelShop, locker, or other collection point.
Exception — a delivery or transport problem needs attention from the sender or recipient.

About Evri

Evri launched in March 2022 following a rebrand from Hermes UK. Its history runs from Grattan Mail Order in Bradford, Yorkshire (1974), through Parcelnet (1999, after the Grattan and Freeman’s merger), to Hermes Parcelnet Ltd (2008), Hermes UK, and then Evri. Only Hermes UK became Evri — Hermes Germany (myhermes.de, Otto Group) is a separate company and was not rebranded. Evri’s official website is evri.com. The company reports a network of 20,000+ couriers, 10,000+ ParcelShops and Lockers, and 500+ UK sites including 6 hubs and more than 25 depots, delivering over 700 million parcels per year (2023). It serves 700+ retail clients including Next, John Lewis, M&S, ASOS, Etsy, and Vinted, and Amazon made Evri an accredited Seller Fulfilled Prime carrier in May 2023.

Evri Services

Evri’s officially listed services include:

Standard delivery — UK delivery aiming for 2–3 working days; ParcelShop, Locker, or Courier Collection drop-off; from £2.62.
Next Day delivery — aims for next working day when dropped off at a ParcelShop or Locker by 12pm on a weekday; from £3.20.
ParcelShop drop-off / collection — nationwide ParcelShop and Locker network for send, collect, and return.
Courier collection — a courier collects the parcel from the sender’s address.
Returns — retailer and consumer returns via ParcelShop, locker, or courier collection.
International delivery — International Priority (3–5 working days, 9 named countries: USA, France, Germany, Netherlands, Ireland, Finland, Italy, Portugal, Spain) and International Standard (4–17 working days, 200+ countries).
Post Office in-branch services — parcel pick-ups and drop-offs at Post Office branches under a 2022 agreement.

Delivery Coverage

Evri delivers across the United Kingdom and to more than 220 international destinations. International delivery is destination-dependent and may be handed to partner carriers outside Evri’s domestic UK network.

Evri Delivery Time

Evri states delivery aims, not guarantees:

Standard — 2–3 working days.
Next Day — aims for next working day for ParcelShop/Locker drop-offs by 12pm on a weekday.
International Priority — 3–5 working days (9 named countries).
International Standard — 4–17 working days (200+ countries).

Actual timing depends on the service, route, customs processing, and the destination operator.

Evri Customer Service

Evri’s verified support channels are:

Phone: 0330 808 5456.
Help Centre: evri.com/help-and-support/help-centre — including a chatbot launched in 2023.
Automated phone line / IVR with a callback option, launched September 2023.

No official support email or support hours could be confirmed on Evri’s official pages, so none is stated here. For delivery disputes or account-specific issues, contact Evri through these official channels, as couriertracking.com.pk cannot access or change official shipment records.

Common Tracking Problems and Fixes

Tracking number not recognized — check every character and remove accidental spaces. Confirm you used the tracking number, not a retailer order number.
No tracking events — the label may have been created before the parcel was handed over. Ask the sender to confirm physical handover.
Tracking not updating — parcels may show gaps between scans, especially around customs and handoffs. If the gap persists, ask the sender to contact Evri.
Delivered but not found — check the delivery photo, safe place, household members, neighbours, and reception, then contact Evri or the sender promptly.

Frequently Asked Questions

How do I track my Evri shipment?

Enter your Evri tracking number in the 17Track-powered tracking widget on this page, or use Evri’s official tracking page at evri.com/track-a-parcel.

Where is my Evri tracking number?

In the retailer dispatch email, Evri notification, drop-off receipt, or printed label. For returns, use the 16-character code or the Print In ParcelShop label number.

What does an Evri tracking number look like?

Evri’s official tracking page describes a 16-character parcel tracking code. Copy the exact code from the shipment record.

How long does Evri delivery take?

Standard aims for 2–3 working days; Next Day aims for the next working day for ParcelShop/Locker drop-offs by 12pm on a weekday. International Priority aims for 3–5 working days; International Standard for 4–17 working days. These are aims, not guarantees.

Is Evri the same as Hermes?

Evri is the successor to Hermes UK — rebranded in March 2022. Hermes Germany is a separate company and was not rebranded.

Which countries does Evri serve?

Evri delivers across the UK and to more than 220 international destinations.

How do I contact Evri?

Phone 0330 808 5456, or use the Help Centre at evri.com/help-and-support/help-centre, which includes a chatbot.

Is couriertracking.com.pk the official Evri tracking site?

No. This site is an independent tracking-information resource; Evri holds the official shipment records. For delivery disputes or account matters, contact Evri directly.

Related Courier Tracking Pages

If a different carrier is handling your parcel, the courier tracking directory lists every courier tracking page on this site in one place.

Disclaimer

couriertracking.com.pk is an independent information and tracking resource and is not affiliated with Evri. Courier names, logos, and trademarks belong to their respective owners. Official shipment records remain under the control of Evri, and users with delivery disputes or account-specific questions should contact the courier directly.

Track Your Evri Parcel