If you are waiting for a ZOOM shipment — typically a parcel sent from Venezuela — you can track it right now by entering its guide number (Nro Guía) in the tracking box above. You can usually find this number in the sender’s shipping notice. Check the latest available shipment updates, or use the official ZOOM tracking page if the widget does not return a result.
About this page: CourierTracking.com.pk is an independent tracking website and is not affiliated with ZOOM. The widget uses a third-party tracking service. ZOOM handles the shipment and delivery enquiries.
Note for Pakistani readers: ZOOM (Grupo Zoom) is a Venezuela-based courier, logistics and remittance company — not a Pakistani courier, and not the Zoom video-conferencing company. You encounter ZOOM when receiving a shipment sent from Venezuela.
How to track your ZOOM shipment
- Find the guide number (Nro Guía) supplied by the sender (not the remittance MTCN unless you are tracking a money remittance).
- Copy the number into the tracking box above. Remove any spaces added when copying it.
- Select Track and review the available status, scan dates and locations.
- If no result appears, track on the official ZOOM tracking page, or confirm with the sender that the number is correct and that ZOOM is the carrier handling your parcel.
Tracking not working or parcel not received?
No tracking result: Confirm the guide number with the sender and confirm ZOOM is the assigned carrier. Note that a label-creation event is not proof of physical acceptance — the first movement scan is the stronger evidence.
Held at customs in Pakistan: Have your CNIC copy, order invoice and payment proof ready in case they are requested.
ZOOM: company background
ZOOM (Grupo Zoom) is a Venezuela-based courier, logistics and remittance company that says it has spent around 45 years building its office and agent network, serving more than 300 destinations across Venezuela. It also handles remittances, currency buying and selling, and last-mile delivery for shipments from Chile, Ecuador, Spain, the Dominican Republic and the United States (company’s own wording).
ZOOM delivery services
- ENVÍOS — national and international shipments, including cash-on-delivery.
- REMESAS — money remittances.
- CASILLEROS INTERNACIONALES — international lockers/PO boxes.
- DIVISAS — currency services.
- LOGÍSTICA — logistics services.
- Mobile app — iOS and Android apps for tracking.
ZOOM support
Phone: 0501 9666 000; WhatsApp: 0 501 9666 000. Email: atencionalcliente@zoom.red. Address: Calle 7, Sector Sur, Edificio Merano, La Urbina, Caracas, Venezuela. (Venezuelan contacts; Pakistani readers call internationally.)
More courier tracking services
- Courier directory – browse all courier tracking pages.
Frequently asked questions
How can I track my ZOOM parcel in Pakistan?
Enter your guide number (Nro Guía) in the tracking box above, or use the official ZOOM tracking page.
Is ZOOM a Pakistani courier?
No. ZOOM (Grupo Zoom) is a Venezuela-based courier, logistics and remittance company. Pakistani readers encounter it when receiving shipments sent from Venezuela.
How do I contact ZOOM?
ZOOM lists phone 0501 9666 000 and email atencionalcliente@zoom.red on its official site. (Venezuelan contacts; Pakistani readers call internationally.)
Disclaimer
couriertracking.com.pk is an independent tracking-information website and is not affiliated with ZOOM.