Track Your 139Express Parcel


139Express Tracking

This tracking page is provided as a third-party tool to help users track shipments. We are not officially affiliated with 139Express Tracking. For account, claims, or delivery support, contact the courier through its official channels.

About 139Express Tracking

139Express is a cross-border e-commerce logistics service provider that began operations in 2008. The company, headquartered in Guangzhou, China, specializes in international logistics solutions, primarily serving trade routes between China and Russia/CIS (Commonwealth of Independent States) countries. 139Express aims to provide efficient and reliable logistics channels for e-commerce sellers, focusing on stability, speed, and cost-effectiveness. The company operates under the registered trademark "139Express". You can track your 139Express parcels conveniently on this page. Their official website is http://www.139express.com/.

How to Track 139Express Tracking Shipments

Tracking your 139Express shipment is straightforward. You will need your unique tracking number, typically provided by the seller, to get real-time updates on your package's journey.

To track your parcel:

  1. Find your tracking number: This number is usually provided by the seller via email, SMS, or within your order details on the e-commerce platform.
  2. Enter the tracking number: Locate the tracking input field on this page, often labeled for package queries, and carefully enter your 139Express Tracking number.
  3. Click the tracking button: Initiate the search to retrieve the latest status of your shipment.
  4. Review shipment updates: The system will display the current status and detailed progress of your package, showing its journey and location.

Your 139Express tracking number can typically be found in several places:

  • On your shipping receipt or label.
  • In the order confirmation email you received from the seller.
  • In a direct message or notification from the seller or merchant.
  • Through SMS alerts or mobile application notifications related to your purchase.

139Express Tracking Tracking Number

A 139Express Tracking number is a unique identifier assigned to your parcel, allowing you to monitor its progress from dispatch to delivery. This number helps distinguish your specific shipment from others within the logistics network.

The specific format of 139Express Tracking numbers can vary depending on the service level or shipment type. Therefore, it is important to refer to your shipping receipt, order confirmation, or the message from your seller for the exact tracking number. Ensure you enter the correct number, as it can be confused with an order ID or invoice number, which typically cannot be used for direct package tracking. The tracking number is essential for obtaining accurate and up-to-date information about your package's location and status.

139Express Tracking Tracking Status Meaning

Understanding the various tracking statuses helps you know where your package is and what to expect next. 139Express provides real-time updates on your shipment's progress.

Here's a general guide to common tracking statuses you might encounter:

Tracking Status Meaning Action Needed
Current status and progress of your package Detailed information about the package's journey and location. This general status indicates that the system has information about your parcel and is actively processing it. No action needed. Continue to monitor for further updates.
Shipment Booked The courier has been notified of the shipment, and a label has been created. The package is awaiting pickup. No action needed. The package will be picked up soon.
Picked Up The package has been collected by 139Express from the sender. No action needed. The package is now in transit.
In Transit Your parcel is currently on its way to the destination. It may be moving between sorting facilities or transport hubs. No action needed. Keep an eye on updates.
Arrived at Facility The package has reached a 139Express sorting center or depot. No action needed. It will be processed for the next leg of its journey.
Out for Delivery The package has left the local delivery facility and is on its way to the recipient's address. Prepare to receive your package. Ensure someone is available at the delivery address.
Delivered The shipment has been successfully delivered to the recipient. Confirm receipt of your package.
Delivery Attempted The courier tried to deliver the package but was unsuccessful (e.g., recipient not available, incorrect address). Check for a delivery notification or contact the courier to reschedule delivery.
Exception An unforeseen event has caused a delay or issue with the delivery (e.g., customs hold, weather delay, damaged package). Review the specific exception details. You may need to contact customer support for more information.
Pending The shipment is awaiting further processing or has been temporarily held. This status might occur due to customs, missing information, or other logistical reasons. Wait for further updates or contact customer support if it remains pending for an extended period.
Returned to Sender The package is being sent back to the original sender due to various reasons, such as undeliverable address or refusal by the recipient. Contact the sender for clarification and next steps.

Tracking update frequency for 139Express is typically real-time. However, if your shipment shows no movement for an unusually long time (several business days), it is advisable to contact 139Express customer support for more detailed information.

Services Offered by 139Express Tracking

139Express is a specialized cross-border e-commerce logistics provider offering a range of services designed to facilitate trade primarily between China and Russia/CIS countries. Their comprehensive solutions support businesses with diverse shipping needs.

Key services offered by 139Express include:

  • Postal small packages: Solutions for shipping smaller items, often preferred by e-commerce sellers for individual orders.
  • Commercial express: Expedited shipping options for businesses requiring faster delivery times.
  • Land freight: Ground transportation services for goods, suitable for larger volumes or specific regional routes.
  • Air freight: Air cargo services for quicker transit of goods over long distances.
  • Customs clearance: Assistance with navigating customs procedures, essential for international shipments.
  • Overseas warehousing: Storage solutions in destination countries to streamline distribution and reduce delivery times.
  • Local distribution: Services for the final delivery of parcels within destination regions, ensuring last-mile delivery.

These services are designed to offer stability, speed, and cost-effectiveness for cross-border e-commerce.

Delivery Time

Exact delivery time estimates for 139Express Tracking services are not explicitly provided in the available information. However, international delivery times generally depend on several factors that can influence how quickly your package reaches its destination.

Factors that typically affect international delivery times include:

  • Service Level: Express services are usually faster than standard or economy options.
  • Origin and Destination: The distance between the origin (China) and the destination (Russia or CIS countries) significantly impacts transit time. Shipments to more remote areas may take longer.
  • Customs Clearance: International shipments must clear customs, and processing times can vary based on the destination country's regulations and current volume. Delays can occur if documentation is incomplete or further inspection is required.
  • Remote Area Access: Deliveries to less accessible or rural areas might take additional time compared to major urban centers.
  • Weekends and Holidays: Shipments generally do not move on weekends or public holidays in either the origin or destination country, which can extend transit times.
  • Weather and Operational Disruptions: Unforeseen events such as severe weather conditions, natural disasters, or operational disruptions (e.g., strikes, transport issues) can lead to delays.

For the most accurate delivery estimates, it is best to consult the seller or 139Express directly, especially when placing an order, as they can provide specific timelines based on the chosen service and route.

Shipping Rates

Specific pricing models or detailed shipping cost information for 139Express Tracking are not available in the provided data. Generally, international shipping charges are calculated based on a combination of factors.

Typically, shipping costs depend on:

  • Parcel Weight: The actual or volumetric weight of your package is a primary determinant of cost.
  • Size/Dimensions: Larger packages may incur higher costs even if they are lightweight, due to the space they occupy.
  • Destination: The country and sometimes the specific region of the destination will influence the shipping rate.
  • Speed of Service: Express or expedited services are usually more expensive than standard or economy options due to faster transit times.
  • Type of Shipment: The nature of the goods (e.g., documents, general merchandise, special handling items) can also affect pricing.
  • Additional Fees: Surcharges for fuel, remote area delivery, customs duties and taxes (which may be paid by the recipient), or value-added services can also contribute to the total cost.

For precise and up-to-date shipping rates, it is always recommended to consult the official 139Express website at http://www.139express.com/ or contact their customer service directly.

Customer Service

For inquiries, support, or specific concerns regarding your 139Express Tracking shipment, you can reach their customer service through the following channels:

Information regarding specific support hours or the availability of a mobile application is not currently confirmed. For any issues or detailed assistance, using the official phone number or email is recommended.

Common Tracking Problems and Solutions

Encountering issues while tracking your 139Express shipment can be frustrating. Here are some common problems and practical solutions to help you resolve them.

Why is my 139Express Tracking tracking number not working?

If your tracking number doesn't display any information or shows an error, there could be several reasons. Sometimes, it takes a little time for the tracking information to appear in the system after a label is created or a package is picked up. Another common reason, especially when using third-party trackers, is that the tracking number might not be correctly recognized by non-official systems.

Solutions:

  • Wait a few hours: Allow up to 24-48 business hours after receiving the tracking number for the system to update.
  • Verify the number: Double-check that you have entered the correct tracking number, ensuring there are no typos or missing digits.
  • Use the official website: If you're on a third-party tracking site, try tracking directly on the official 139Express website at http://www.139express.com/. The tracking input field is typically labeled as “查询件” (Query Package).
  • Contact the sender: The seller might have more specific information or can confirm the correct tracking number.

Why is my parcel stuck in transit?

A parcel stuck in "in transit" for an extended period without updates can indicate a delay. This could be due to various reasons, such as customs processing, unexpected logistical bottlenecks, or adverse weather conditions. Sometimes, it might simply mean the package is moving between distant hubs, and updates are less frequent.

Solutions:

  • Be patient: For international shipments, customs clearance can take time. Wait for a few extra business days, especially during peak shipping seasons.
  • Check for exception notices: Look for any "exception" statuses that might explain the delay.
  • Contact 139Express support: If there's no update for an unusually long time (e.g., more than 5-7 business days past the expected timeframe), contact 139Express customer service for an investigation.

Why has tracking not updated?

Lack of tracking updates can be similar to a parcel being stuck in transit. It might mean the package is moving through stages where scanning isn't frequent, or there could be a temporary hold. In some cases, particularly for cross-border shipments, updates might only appear once the package reaches a major sorting facility in the destination country.

Solutions:

  • Understand scan frequency: Some services or routes have fewer tracking scans than others.
  • Review estimated delivery: Compare the lack of updates against the estimated delivery window. If it's still within the window, it might just be moving.
  • Reach out to customer service: If the tracking hasn't updated for a significant period and the estimated delivery date has passed, contact 139Express support for clarification.

What does delivery attempted mean?

"Delivery attempted" indicates that the courier tried to deliver your package, but for some reason, the delivery was not successful. This could be because no one was available to receive the package, the delivery address was inaccessible, or there was an issue like insufficient address details.

Solutions:

  • Check for a notice: Look for a delivery attempt notice or card left by the courier, which might contain instructions for redelivery or pickup.
  • Contact 139Express: Get in touch with customer service to arrange a redelivery or inquire about picking up the package from a local depot if available.
  • Verify address: Ensure the shipping address provided was accurate and complete.

What should I do if my parcel shows delivered but I did not receive it?

This can be concerning. If tracking shows your parcel as delivered but it's not in your possession, it might have been left in a secure location you weren't aware of, received by a household member, or delivered to a neighbor.

Solutions:

  • Check surroundings: Look around your porch, garage, mailbox, or any other safe spots where the courier might have left the package.
  • Ask others: Inquire with family members, roommates, or neighbors if they received the package on your behalf.
  • Contact the sender: Inform the seller about the situation. They may be able to initiate an investigation with 139Express or offer a resolution.
  • Contact 139Express support immediately: Report the issue to their customer service team. They can check GPS coordinates of the delivery or provide more specific details about where the package was left.

Frequently Asked Questions About 139Express Tracking

Here are some common questions about 139Express Tracking and their services.

Q: How do I track a 139Express parcel?
A: You can track a 139Express parcel by entering your unique tracking number into the tracking tool on this page or by visiting the official 139Express website at http://www.139express.com/ and using their tracking field, typically labeled as “查询件” (Query Package).

Q: Where can I find my 139Express tracking number?
A: Your 139Express tracking number is usually provided by the seller. Look for it in your order confirmation email, seller messages, or on the shipping receipt.

Q: How long does 139Express delivery take?
A: Specific delivery times are not confirmed. International delivery times can vary significantly based on factors such as service type, origin and destination, customs processing, and unforeseen delays.

Q: Does 139Express deliver internationally?
A: Yes, 139Express specializes in international cross-border logistics, primarily operating between China and Russia/CIS (Commonwealth of Independent States) countries.

Q: What countries does 139Express serve?
A: 139Express primarily serves China, Russia, and CIS (Commonwealth of Independent States) countries.

Q: What should I do if my 139Express tracking is not updating?
A: First, allow 24-48 hours for initial updates. If there are no updates for several business days, especially if the estimated delivery time has passed, contact 139Express customer service for assistance.

Q: Is 139Express a reliable courier for e-commerce?
A: 139Express positions itself as a cross-border e-commerce logistics service provider with an emphasis on stability, speed, and cost-effectiveness for sellers.

Q: What services does 139Express offer?
A: 139Express offers postal small packages, commercial express, land freight, air freight, customs clearance, overseas warehousing, and local distribution services.

Q: How can I contact 139Express customer support?
A: You can contact 139Express customer support by phone at +86 4000-666-139 or via email at service@139express.com. Their official website is http://www.139express.com/.

Q: Does 139Express have a mobile app for tracking?
A: Information regarding a dedicated mobile app for 139Express tracking is not currently confirmed. It is best to use their official website for tracking.

Q: What if my 139Express parcel is marked as 'Delivery Attempted' but I didn't receive it?
A: Check for a delivery notice, look around your property, and ask neighbors. Then, contact 139Express customer service to arrange redelivery or inquire about pickup options.

Other Courier Services in China

If you frequently send or receive parcels to and from China, or wish to explore different logistics options, you may want to compare services from various couriers operating in the region. This can help you find alternatives that best suit your specific shipping needs regarding speed, cost, and coverage.

Here are a few other courier services in China you might consider:

Final Disclaimer

This tracking page is provided as a convenient third-party tool for users to monitor their 139Express shipments. We are not officially affiliated with 139Express, and the tracking data displayed depends entirely on the information provided by the courier's own systems. For official inquiries, filing claims, submitting complaints, or addressing any account-specific issues, users should always refer to the official 139Express website or directly contact their customer service channels.